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1. Our store
These terms govern peptidecentral.co.za and purchases from Peptide Central, supplied by Biolabs Research. Read these with our Shipping, Returns & Refunds and Privacy policies. Confirmed supplier identity and statutory disclosures appear on the Legal & Contact Information page.
2. Eligibility and lawful use
You must have legal capacity to contract. Do not use the website unlawfully, misrepresent your identity, commit fraud, interfere with security or infringe intellectual property rights.
3. Product information
Review each product’s description, ingredients, size, format, directions and storage information before ordering. Cosmetic powders are separate formulation ingredients, not finished ready-to-apply products. Packaging and photographs may vary; material changes to an order will be communicated. Product-specific documentation is provided only where available and relevant.
4. Orders and stock
An item in your basket is not reserved. We may be unable to fulfil an order where stock is unavailable, payment cannot be verified, fraud is reasonably suspected or delivery is not feasible. If we cancel a paid order, we refund the cancelled goods and applicable charges as required by law. We will communicate material errors and not substitute goods without agreement.
5. Prices and payments
Prices are in South African rand. Applicable taxes and delivery charges must be disclosed before you place your order. Only payment methods displayed at checkout are available. EFT orders ship after funds clear and are verified. Use the order number as your payment reference. Bank details must be taken from the order instructions; contact support if a requested change appears suspicious.
6. Delivery
We deliver within South Africa through third-party couriers. Timeframes are estimates, not guaranteed delivery dates. Provide accurate contact and delivery details and follow product-specific storage instructions after delivery. Our Shipping & Delivery policy explains charges and delivery arrangements.
7. Returns, cancellations and statutory rights
See our Returns & Refunds policy. Ask promptly to cancel before dispatch; approved pre-dispatch cancellations are refunded in full under the adapted refund policy. Nothing here removes applicable CPA or ECTA rights, including mandatory cooling-off and remedies for defective or incorrectly supplied goods. Mandatory law takes precedence over conflicting policy text.
8. Intellectual property
Our logo, original design and original content belong to their respective owners or licensors. Do not reproduce protected material without permission except as permitted by law.
9. Liability
No provision excludes liability or a consumer remedy that cannot lawfully be excluded. Any limitation must operate only to the extent permitted by South African law. We remain responsible for obligations imposed on suppliers by applicable law.
10. Privacy
Our Privacy & POPIA notice explains personal-information processing. Marketing consent is separate from agreement to these terms.
11. Changes and disputes
Updated terms apply prospectively as permitted by law and do not retrospectively remove rights relating to existing orders. South African law governs these terms. Contact support first so we can help resolve a concern; statutory complaint and dispute-resolution rights remain available.
12. Contact
sales@biolabsresearch.co.za · WhatsApp +27 70 467 1505 · Monday–Friday 09:00–16:00 SAST.